Trent Lockstone
VP, Sales & Marketing
Trent Lockstone is a seasoned BPO executive with a proven track record in outsourced contact center solutions and strategic growth. As Senior Vice President of Growth and Partnerships at a leading BPO provider based in Dallas, TX, Trent leads global expansion by building high-impact alliances and delivering compliant, quality-driven business process services.
Previously, he played a pivotal role in launching a major BPO operation in Cape Town, championing impact sourcing, creating employment opportunities, and building strong public-private partnerships to support inclusive economic growth.
Trent is also the founder of a future-of-work consultancy that helps organizations strengthen leadership and customer experience capabilities. His approach integrates behavioral science and the latest research on emerging workplace skills.
Earlier in his career, he held a senior commercial role at one of South Africa’s top outbound sales contact centers, where he was instrumental in scaling operations, optimizing agent performance and generating significant annuity revenue through high-conversion campaigns in the insurance and telecom sectors.
Holding an MBA, Trent is passionate about the role of global outsourcing in creating inclusive economic opportunity. He advocates for the power of BPO to uplift underserved communities worldwide and champions skills development that prepares talent across markets for the future of work. Trent frequently shares insights on LinkedIn, engaging on topics such as global leadership, ambiguity tolerance and the evolving impact of the BPO industry in a rapidly changing world.
“AnswerNet’s mission is to provide our customers with the people, services, and technology to allow them to run their business, their way”
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