Explore Our Best Work
Case Studies
AnswerNet is proud to showcase some of our work that quantifies the results our clients have come to expect.
Browse through our case studies and click through for more information.
Inbound
Vortex Doors
After-hours Calls
Provided after-hours dispatch, driving 45% revenue growth
Compliance
Business Capital Texas Registration
Mitigated legal risk by providing expert TCPA consulting
Non-profit
Humane World for Animals Case
Raised $18k+ and managed 20k+ donor inquiries in Q1 2025
Inbound/ Outbound
Cinch Quality Sales Operations
Drove sales and customer retention across 60+ active campaigns
Outbound
Farm Journal Subscription Renewal
Drove subscription renewals and data capture
Outbound
Farm Bureau Subscription Renewal
Obtained an 8.65% conversion rate and annual renewal growth
Outbound
Thompson CAT Lead Generation Campaign
B2B lead generation campaign to re-engage past customers and boost revenue
Inbound
TruRoots Customer Service
Built a complete customer service framework, managing 100% of consumer inquiries
TPV
ClearView Third Party Verification
Keep the company compliant with utility regulations through third-party verification
BPO
Shared Imaging Technical Support
Streamlined technical support and reduced call wait times to boost customer satisfaction
BPO
Splice Software IT Technical Services
Provided custom L1/L2 IT support and API integrations to streamline operations
BPO
DHCF Critical Health Services
Processed 20,000 monthly calls to connect DC residents with vital healthcare support
BPO
Optum Cusomter Care Solutions
Scaled support team, driving $3M in sales and an 84% prompt call response rate
BPO
Revive Vitual Care Clinic
Provided 24/7 appointment scheduling and Tier 1 help desk support
BPO
Samsonite
E-commerce Support
Reduced customer service costs by 19% year-over-year through live chat support
Non-profit
United Way Community Programs
Managed 28,000+ calls with an abandon rate under 2% for tax appointments
Non-profit
Habitat for Humanity 24/7 Bilingual Support
Provided 24/7 multilingual support for over 7,000 after-hours monthly calls
Non-profit
Variety Telethon Call Center Support
Supported a Telethon with 120+ agents, taking 6,000+ calls to help raise $2.6M+
BPO
Healthcare
Cost-effective Staffing
Scaled agents for open enrollment, saving $200K+ and achieving up to 50% conversion
TPV
Clean Energy Case Study
Provided video TPV solutions for solar financing, completing 2,500 monthly visual verifications
TPV
Top Health Insurance Third Party Verification
Provided secure, third-party IVR verification, handling 800,000 transactions annually
Non-profit
Humanitarian Medical Assistance
Processed over $1.28M in donations and handled thousands of support referrals in March 2025
Non-profit
Humanitarian Donor Support
Provided omnichannel donor support helping raise $600,000+ in three months
BPO
The City Emergency Rental Assistance
Supported 43K+ monthly calls to distribute $641K in relief
Outbound
Immigration Law Appointment Setting
Achieved a 50% conversion rate applicant onboarding and backlog re-engagement
Outbound
Medical Device
Product Support
Handled nearly 26,000 calls for live product support and troubleshooting
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Excellent 4.5 out of 5
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